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Hazel Klenk

Research Manager

Hazel joined L&W having completed an MA in International Development and Education. As a Research Manager, Hazel works on and manages a wide range of research, evaluation and development projects across L&W´s policy areas including lifelong learning, adult basic skills, English for Speakers of Other Languages, in work progression and employment support for vulnerable groups. Prior to joining L&W Hazel worked as a language teacher in different contexts including Mexico, Bangladesh and France. She is particularly interested in the role learning plays in refugee and migrant social integration and wellbeing.

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Take a look at Hazel’s work

17 September 2025

Development and use of occupational standards

Commissioned by Pearson, this report explores whether the current development and use of occupational standards are keeping pace with the changing needs of the economy.

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1 May 2025

Learning the lessons

‘Learning the lessons’ is the third report produced as part of our Ambition Skills programme of work. It looks at the history of adult learning and skills, going back to the late 19th century, and lessons that can be learned.

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23 January 2025

Achieving the Government’s new employment rate target will require a fully inclusive employment system

Reflecting L&W’s recent research for Health Equals, Research Manager Hazel Klenk calls for an employment system underpinned by the principles of fairness and full inclusion, rather than one that is fundamentally ableist.

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19 December 2024

What is healthy home and hybrid working?

This research, commissioned by Health Equals, sets out the evidence on healthy home and hybrid workplaces, with particular consideration of the impact on underserved groups.

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16 November 2024

Older people and essential skills

This research for Age UK explores older adults’ (aged 50 and over) experiences of essential skills and what support is needed to help them improve their skills and thrive in later life.

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9 May 2023

Effective practice in English and maths for adult learners in London

This report, commissioned by the GLA, seeks to better understand these barriers and recommends how providers can better reach more Londoners, ensure achievement and progression in English and maths, and deliver improved outcomes for learners.

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23 March 2023

Evidence review: What works to improve adult basic skills?

Identifies the most effective approaches to developing adult basic skills and, where possible, their cost-effectiveness. A number of interlinked issues are also considered within the context of delivering basic skills programmes.

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2 July 2021

Using labour market data to support adults to plan for their future careers: Experience from the CareerTech Challenge

The Career Tech Challenge looked at supporting the development of new solutions to help people find rewarding future careers. We’ve been conducting research with the finalists to explore the process of building data-driven solutions.

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5 May 2021

Working Capital: Final evaluation report

This report evaluates the performance of a pilot programme of integrated employment and health support for disabled people and those with health conditions in central London, and sets out the lessons for future similar provision.

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