We propose a new Into Work offer for all newly unemployed people and those facing redundancy. It will give immediate access to personalised and light-touch support so people can get back to work as quickly as possible. Without this, we are storing up problems with people likely to lose touch with the world of work the longer they remain unemployed.

Right now, unemployment is almost certainly above three million – and is likely to be the highest it has ever been, higher even than the Great Depression. There is likely to be a further spike in unemployment as the furlough scheme, covering more than 8.9 million workers, changes and unwinds by autumn 2020. This is a huge and unprecedented increase in unemployment.

We know that the longer someone is out of work, the more difficult it is for them to find work, requiring more expensive intervention.

Jobcentre Plus, rightly and successfully, focused on processing the huge rise in Universal Credit claims and is now refocusing on helping claimants find work. But we will need twice as many Work Coaches as we currently have in order to match the increase in unemployment, and that is before any further wave of unemployment as the furlough scheme is withdrawn.

We propose a £1 billion investment in Jobcentre Plus and skills and employment advice that will help get the country back to work. A new Into Work offer should be in place by August 2020 and will provide:

Support for everyone who needs advice to find new work:

  1. Everyone who is unemployed even if they are not claiming benefits
  2. Everyone who is at risk of redundancy or furloughed and unsure of the future
  3. Everyone who is self-employed and needs advice

A universal offer of:

  1. An initial personal session with an employment advisor
  2. Signposting to training, specialist support, and further advisor support
  3. Access to advice and tools for jobsearch and careers guidance

Invest in re-training and improving skills:

  1. New skills to help people change careers
  2. Re-training and upskilling to fill the new jobs that will be created
  3. Encourage people to invest in their own learning.

Delivering this ambitious agenda will rely on sound national and local partnerships in every part of the UK. A strong national framework combined with flexibility for local partners will mean that the offer can be up and running soon – and in a way that best works for local economies.

20 January 2026

Labour market dashboard

Every month, Learning and Work Institute produces detailed and timely analysis of the latest labour market statistics from ONS. Explore our interactive charts.

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20 January 2026

Labour Market Briefing: January 2026

Our analysis of the ONS labour market statistics, released on the morning of 20 January 2026.

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20 January 2026

Labour market stats response, January 2026

L&W’s chief executive Stephen Evans responds to the latest labour market data from ONS.

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16 January 2026

From strength to strength: JobsPlus in Toxteth

Reflections from one of our delivery providers for JobsPlus, a new community-led approach to help people find work and boost their earnings. JobsPlus is being piloted on 10 sites across England, following the model’s success in the United States.

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13 January 2026

Labour Market Evidence Programme

The Department for Work and Pensions (DWP) has commissioned the Institute for Employment Studies, in partnership with Learning and Work Institute, to deliver evidence reviews and practical resources on key labour market issues to help inform local policymakers.

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2 January 2026

Getting neighbourhoods working: over 1,000 people take part in community-led employment support

Over 1,000 people have engaged with JobsPlus, a new community-led approach to finding work and increasing earnings which is being piloted across England from Medway to Merseyside following the model’s success in the United States.

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24 December 2025

Falling short: Understanding further falls in employer training

This briefing looks at how employer investment in training continues to fall – now down 36% per employee since 2005 – and argues that we must turn this around to improve economic growth.

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22 December 2025

From confusion to clarity: rethinking England’s 670 occupational standards

L&W’s Stephen Evans and Pearson’s Donna Ford-Clarke reflect on findings from our recent research on England’s occupational standards – of which there are now more than double the number in countries like Germany and Switzerland.

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16 December 2025

Labour Market Briefing: December 2025

Our analysis of the ONS labour market statistics, released on the morning of 16 December 2025.

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