We propose a new Into Work offer for all newly unemployed people and those facing redundancy. It will give immediate access to personalised and light-touch support so people can get back to work as quickly as possible. Without this, we are storing up problems with people likely to lose touch with the world of work the longer they remain unemployed.

Right now, unemployment is almost certainly above three million – and is likely to be the highest it has ever been, higher even than the Great Depression. There is likely to be a further spike in unemployment as the furlough scheme, covering more than 8.9 million workers, changes and unwinds by autumn 2020. This is a huge and unprecedented increase in unemployment.

We know that the longer someone is out of work, the more difficult it is for them to find work, requiring more expensive intervention.

Jobcentre Plus, rightly and successfully, focused on processing the huge rise in Universal Credit claims and is now refocusing on helping claimants find work. But we will need twice as many Work Coaches as we currently have in order to match the increase in unemployment, and that is before any further wave of unemployment as the furlough scheme is withdrawn.

We propose a £1 billion investment in Jobcentre Plus and skills and employment advice that will help get the country back to work. A new Into Work offer should be in place by August 2020 and will provide:

Support for everyone who needs advice to find new work:

  1. Everyone who is unemployed even if they are not claiming benefits
  2. Everyone who is at risk of redundancy or furloughed and unsure of the future
  3. Everyone who is self-employed and needs advice

A universal offer of:

  1. An initial personal session with an employment advisor
  2. Signposting to training, specialist support, and further advisor support
  3. Access to advice and tools for jobsearch and careers guidance

Invest in re-training and improving skills:

  1. New skills to help people change careers
  2. Re-training and upskilling to fill the new jobs that will be created
  3. Encourage people to invest in their own learning.

Delivering this ambitious agenda will rely on sound national and local partnerships in every part of the UK. A strong national framework combined with flexibility for local partners will mean that the offer can be up and running soon – and in a way that best works for local economies.

10 July 2026

Building trust before jobs: supporting NEET young people in East Finchley 

Andrew Potter, Project Manager of the JobsPlus pilot in East Finchley, outlines a different approach to supporting young people into employment and training.

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29 June 2026

What enables the effective design, delivery and evaluation of local work and health programmes?

This report presents findings from an evidence review on what enables the effective design, delivery and evaluation of local health and work programmes.

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29 June 2026

Scoping report: Labour Market Evidence Programme

This scoping report as part of the Labour Market Evidence programme provides a summary of the work undertaken by IES and L&W between October 2025 and March 2026 including user consultation. It summarises the evidence needs of local policy makers and sets out how these needs can be addressed.

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23 June 2026

VocTech Challenge: Skills for an Economy in Transition

The VocTech Challenge aims to accelerate the adoption and deployment of technology to help every adult in the UK get the skills they need to participate and benefit from our transitioning.

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18 June 2026

Labour Market Briefing: June 2026

Our analysis of the ONS labour market statistics, released on the morning of 18 June 2026.

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18 June 2026

Labour market stats response, June 2026

L&W’s chief executive Stephen Evans responds to the latest labour market data from ONS.

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17 June 2026

Evaluation of Central London Forward’s Youth Guarantee Trailblazer 

Learning and Work Institute has evaluated the first year of delivery of Full Potential, the Youth Guarantee Trailblazer delivered by Central London Forward.

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9 June 2026

Innovative, “hyper-local” approach to employment support completes two years

An innovative employment support pilot spanning Medway to Merseyside has shown promise reaching social housing residents who are out of work but do not typically access mainstream support.

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9 June 2026

Final report: Evaluation of the JobsPlus Pilot

This evaluation of JobsPlus builds on the interim findings published in September 2025 to provide evidence on whether the model can be adapted to the UK context and effectively implemented to improve employment outcomes.  

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