We propose a new Into Work offer for all newly unemployed people and those facing redundancy. It will give immediate access to personalised and light-touch support so people can get back to work as quickly as possible. Without this, we are storing up problems with people likely to lose touch with the world of work the longer they remain unemployed.

Right now, unemployment is almost certainly above three million – and is likely to be the highest it has ever been, higher even than the Great Depression. There is likely to be a further spike in unemployment as the furlough scheme, covering more than 8.9 million workers, changes and unwinds by autumn 2020. This is a huge and unprecedented increase in unemployment.

We know that the longer someone is out of work, the more difficult it is for them to find work, requiring more expensive intervention.

Jobcentre Plus, rightly and successfully, focused on processing the huge rise in Universal Credit claims and is now refocusing on helping claimants find work. But we will need twice as many Work Coaches as we currently have in order to match the increase in unemployment, and that is before any further wave of unemployment as the furlough scheme is withdrawn.

We propose a £1 billion investment in Jobcentre Plus and skills and employment advice that will help get the country back to work. A new Into Work offer should be in place by August 2020 and will provide:

Support for everyone who needs advice to find new work:

  1. Everyone who is unemployed even if they are not claiming benefits
  2. Everyone who is at risk of redundancy or furloughed and unsure of the future
  3. Everyone who is self-employed and needs advice

A universal offer of:

  1. An initial personal session with an employment advisor
  2. Signposting to training, specialist support, and further advisor support
  3. Access to advice and tools for jobsearch and careers guidance

Invest in re-training and improving skills:

  1. New skills to help people change careers
  2. Re-training and upskilling to fill the new jobs that will be created
  3. Encourage people to invest in their own learning.

Delivering this ambitious agenda will rely on sound national and local partnerships in every part of the UK. A strong national framework combined with flexibility for local partners will mean that the offer can be up and running soon – and in a way that best works for local economies.

29 May 2026

Multiply adult numeracy randomised controlled trials

Alongside Ipsos and other partners, L&W has conducted Randomised Control Trials to evaluate the effectiveness of existing and new interventions to improving adult numeracy.

Read more

29 May 2026

I found my voice through lifelong learning – others deserve the same chance

Ed Balls, Former Cabinet Minister and Shadow Chancellor, sets out why lifelong learning is vital for the country.

Read more

28 May 2026

Responding to the interim report of the Milburn review

L&W chief executive Stephen Evans responds to the interim report from the Milburn review on Thursday 28 May 2026.

Read more

19 May 2026

Labour Market Briefing: May 2026

Our analysis of the ONS labour market statistics, released on the morning of 19 May 2026.

Read more

19 May 2026

Labour market dashboard

Every month, Learning and Work Institute produces detailed and timely analysis of the latest labour market statistics from ONS. Explore our interactive charts.

Read more

19 May 2026

Labour market stats response, May 2026

L&W’s chief executive Stephen Evans responds to the latest labour market data from ONS.

Read more

1 May 2026

Driving Change in Higher Education

Learning and Work Institute is working in partnership with The Carers Federation with funding from The National Lottery Community Fund to improve the support that young adult carers receive in higher education.

Read more

21 April 2026

Labour Market Briefing: April 2026

Our analysis of the ONS labour market statistics, released on the morning of 21 April 2026.

Read more

21 April 2026

Labour market stats response, April 2026

L&W’s chief economist Dr Helen Gray responds to the latest labour market data from ONS.

Read more