Working at Learning and Work Institute

We are an independent policy, research and development organisation dedicated to promoting lifelong learning, full employment and inclusion.

We’re focused on the big questions. What impact will coronavirus have on the labour market and how should policy respond? How do we help more people to develop their skills in a changing job market?

We’re looking to recruit to a range of posts to join our growing team, delivering a range of high-quality research and evaluation projects across learning, skills and employment.

L&W is an Investor in People (silver) award holder, keen to learn from the experiences of our staff and committed to staff development including internal and external training and support. We have a staff health and wellbeing strategy and a staff working group who are keen to drive forward health and wellbeing initiatives at work.

L&W prides itself on being a supportive and flexible employer. We recognise the importance of work-life balance for our staff and will consider part-time and flexible working arrangements including compressed hours and homeworking. We put our values into practice with various family friendly policies, which exceed the statutory minimum including carer’s leave for up to 5 paid days per year.

L&W is passionate about equality and diversity, it drives our organisational values and mission, and we are particularly keen to receive applications from all under-represented groups in society.

L&W offers generous benefits including a Local Government Pension Scheme (LGPS) with 18% employer contributions, generous holiday entitlement of 25 days (rising to 27 after 5 years’ service), plus 8 bank holidays and 6 grace days (including Christmas shutdown) per year. We operate an annual pay review, including opportunities for pay progression and bonuses.

We are currently recruiting for the following roles

Personal Assistant (PA) to CEO and Business Support Officer

Salary: £25,000 to £32,500 per annum, depending on experience and location

Location: Leicester / London / flexible. Hybrid working: home-based 2-3 days per week, and the remainder in an L&W office

Contract: Full-time role / flexibility or part-time considered

We are looking to recruit a PA and Business Support Officer to:

  • Provide PA support to the CEO and administrative support to the Senior Management Team (SMT).
  • Coordinate and support Governance, including our Board of Trustees and Royal Patron HRH Princess Anne.
  • Manage of our Leicester office
  • Work as a flexible part of Internal Services, providing support as needed.

The ideal candidate will bring excellent organisational, administrative, and interpersonal skills, along with knowledge of MS Office IT packages. You should be able to work collaboratively, proactively and confidentially with a variety of senior level subject matter experts e.g. HR, Finance, IT, Senior management, the Board and CEO in various locations. Understanding of Charity and Company Governance and statutory compliance would be advantageous.

Find out more and apply for Personal Assistant (PA) to CEO and Business Support Officer

Join Learning and Work Institute’s talent pool

Are you starting your career in research? Or looking for the next step in your career as a researcher, research manager or head of research? If so, we want to hear from you!

Learning and Work Institute is keen to build up a pool of talented individuals who have the experience and desire to work for us. Your CV and privacy notice will be kept on file and we will notify you of relevant upcoming vacancies.

Email your CV to, complete our privacy notice and let us know which job description best fits you.

In addition to a competitive salary, we offer 35 to 39 days’ holiday including bank holidays, grace days and Christmas closure. We also offer a generous pension with LGPS and staff benefits.

Look at our job descriptions for:

Privacy notice

Complete and email along with your CV and application form to

More information on our benefits

Join our consultants register

We are always looking to engage with like-minded professionals to join our consultants register.  You will need a strong track record in learning, skills or employment, with excellent research or development skills.

To apply to Learning and Work Institute’s consultants register, please complete this short form or for further details, contact us at